Elevating Productivity in Hybrid Teams: Strategies for Success

Sally Dillon • September 18, 2024

Introduction

The rise of hybrid work has introduced a new set of challenges and opportunities for organisations. While the flexibility of hybrid work offers individual perks, such as improved work-life balance, it also poses significant hurdles for team productivity. The key to overcoming these challenges lies in how effectively teams collaborate in a hybrid environment. Drawing on Gallup’s latest research, we can pinpoint actionable strategies to ensure your hybrid team not only survives but thrives.

1. Building a Foundation: The Importance of Planning


One of the most startling insights from Gallup’s study is that nearly half of hybrid workers (48%) are on teams that lack a formal or informal plan for effective collaboration. Without a plan, hybrid teams are often left to navigate the complexities of remote work independently, leading to misaligned priorities and inconsistent teamwork.


To address this, organisations need to go beyond mere hybrid work policies. While it's crucial to define when employees can work from home, a plan that outlines how team members will collaborate is vital. This plan should cover the team’s mission, goals, strengths, and specific ways of working together. When hybrid teams have a clear plan, the results are significant: increased collaboration, higher engagement, and reduced burnout.


Takeaway for Leaders: Ensure your hybrid teams have a well-defined plan for collaboration. This plan should be regularly reviewed and adapted as necessary to align with team dynamics and organisational goals.



2. Effective Coordination: Enhancing Hybrid Collaboration

Gallup’s research reveals that regular team check-ins are a top practice among hybrid teams with a collaboration plan. However, it’s not just about meeting regularly—it's about making those meetings count. Discussions should include not only current projects but also broader topics such as availability, communication norms, and on-site work priorities.


One of the most underutilised practices is setting guidelines for prioritising specific activities during on-site days. This is a missed opportunity, as focusing on collaboration, feedback, and team-building during these times can significantly enhance team cohesion and productivity.


Takeaway for Leaders: Make regular team check-ins meaningful by discussing availability, communication, and on-site priorities. Encourage your team to use on-site days for activities that benefit most from in-person interaction.


3. Continuous Improvement: Reflecting and Adapting


A plan is only as good as its implementation. Regular reflection and adaptation are crucial for hybrid teams to stay on track. Gallup found that teams who frequently discuss and refine their hybrid work practices see substantial improvements in collaboration and engagement. Conversely, teams that only address hybrid work once a year or less often struggle with alignment and effectiveness.


Frequent discussions about hybrid work help teams adjust to new challenges and ensure that their work habits support overall team productivity, rather than just individual preferences.


Takeaway for Leaders: Schedule regular check-ins specifically to reflect on and improve hybrid work practices. This ongoing dialogue is essential for maintaining high levels of collaboration and engagement.


4. Upskilling for Success: Empowering Leaders and Teams

Perhaps the most concerning finding from Gallup’s research is the lack of training for hybrid work. Only 21% of hybrid workers and 28% of hybrid managers have received training on how to succeed in a hybrid environment. This gap in training leaves many teams without the tools they need to collaborate effectively.


Organisations must invest in upskilling both their employees and their leaders. Managers, in particular, play a critical role in guiding their teams through the complexities of hybrid work. By equipping managers with the skills to lead hybrid teams, organisations can significantly boost engagement and productivity.


Takeaway for Leaders: Prioritise training for both employees and managers on hybrid work practices. Effective leadership in a hybrid environment is key to sustaining team productivity and well-being.


Final Thoughts: Re-Imagining Hybrid Work

Hybrid teams have the potential to be some of the most high-performing teams in today’s workforce, but only if they receive the right support. Gallup’s research underscores the importance of structured planning, effective coordination, regular reflection, and continuous upskilling.



Leaders must take an active role in shaping how their hybrid teams operate. The future of team productivity depends on it.



Need more help with your recruitment?

Here are the ways we can help you:

  • Click here to book a FREE 30 minute consultation to discuss how to get more out of your hybrid working arrangements.
  • Click here to join our mailing list to get more tips, advice and updates on all things related to your people practices.
  • Click here to book a HR Health Check to ensure your People practices are efficient, effective and compliant.
By Sally Dillon October 4, 2024
Introduction
By Sally Dillon September 16, 2024
Introduction
By Sally Dillon July 4, 2024
Is The Monkey Still Relevant? In the world of modern management, the concept of "Management Time: Who’s Got the Monkey?" by William Oncken Jr. and Donald L. Wass still resonates deeply. Originally published in 1974 and revisited multiple times, this seminal article sheds light on a perennial issue: managers overwhelmed by tasks while subordinates seem to have ample time and energy. Understanding Management Time Today Managers today face a quartet of time demands: Boss-imposed time: Tasks directly mandated by superiors, non-negotiable and swiftly penalised if neglected. System-imposed time: Requests from peers for support, vital for organisational harmony and efficiency. Self-imposed time: Initiatives and tasks originating from the manager themselves, including tasks delegated by subordinates. Team member-imposed time: Requests, questions, or tasks initiated by team members that require the manager's attention or input. The challenge lies in balancing these demands to maximise discretionary time—time not governed by external pressures and crucial for strategic decision-making. The Monkey Metaphor in Today’s Workplace Imagine a manager walking down the hallway, stopped by a subordinate with an urgent issue. Initially, the problem is the subordinate's ("the monkey is on their back"). However, as the manager engages without immediately resolving, the monkey leaps to the manager's back. This shift represents how subordinates can inadvertently burden managers with their tasks and decisions. Practical Leadership Takeaways Empowerment through Initiative: Managers should foster a culture where subordinates take initiative and responsibility. This not only lightens the manager’s load but also enhances team autonomy and morale. Clear Communication: Setting clear boundaries and expectations prevents monkeys from leaping onto the manager's back. Discussions should clarify who owns the next steps and when they should be completed. Time Management: Effective time management is not just about personal efficiency but about strategically using discretionary time to focus on high-impact tasks and strategic priorities. Implementing Modern Strategies Today's managers must proactively manage their time and responsibilities: Appointment-Based Support: Engage with subordinates by appointment rather than ad-hoc interruptions to manage tasks effectively. Documentation and Follow-Up: Use technology and structured communication tools to document tasks and progress, ensuring clarity and accountability without burdening the manager. Training and Empowerment: Invest in training programs that empower subordinates to handle tasks independently and make informed decisions. Conclusion The timeless lesson from "Management Time: Who’s Got the Monkey?" remains clear: managers must reclaim control over their time by preventing subordinate tasks from becoming their own. By fostering initiative, setting clear boundaries, and leveraging technology, modern leaders can achieve greater efficiency and effectiveness in their roles. This approach not only reduces stress but also enhances organisational productivity and employee satisfaction—a win-win for managers navigating today’s complex business environments. You can read the original HBR Article here. Further Enhance Your Leadership Skills If you find yourself grappling with the challenges of balancing managerial responsibilities and empowering your team effectively, consider exploring our Leadership Dynamics Program at Revolution Consulting Group. Designed to equip leaders with modern strategies and practical tools, our program focuses on fostering a culture of accountability, enhancing team dynamics, and maximising leadership potential. Whether you're looking to refine your leadership approach or empower your team to take on greater responsibilities, our tailored coaching and training solutions can support your journey towards becoming a more effective and influential leader. Click here to book an free Triage Call to find out about how our 12 week Leadership Dynamics Program can benefit you. Click here to join our mailing list to get more tips, advice and updates on all things HR and Leadership.
DISC Profiling
By Sally Dillon March 27, 2024
Discover the transformative power of DISC profiling in this essential guide for business leaders and aspiring managers. Dive into the benefits and implementation strategies to elevate your team dynamics today.
By Sally Dillon March 26, 2024
Maximise Your Business Success With A Comprehensive HR Health Check
More Posts

READY TO GET THINGS DONE?

Revolution Consulting Group is your Dedicated HR Partner

Share by: